See every machine. Fix it from anywhere.
NeverLapse RMM watches your clients' Windows and Linux machines, tells your PSA or Teams when something's wrong, and gets you onto the machine to fix it. Priced per tech, with unlimited devices.
Watch
Memory, disks and services
Thresholds per site, group or device. Windows services, Linux systemd units and Docker containers.
Templates
Set the services and disk rules once for a site or group; single devices add their own extras or switch one off.
Inventory
Hardware, operating system, network and installed software, with a software list across all your sites.
Offline machines
Know when a machine stops checking in.
Dashboard
Fleet health at a glance: alerts per day, disk and memory hot spots, sites, agent versions and recent work.
Alert
Your PSA or ticketing
A ticketing webhook with the host, the check, DOWN/UP and the site's PSA customer ID.
Microsoft Teams
Readable cards in a Teams channel.
Anything else
Plain JSON to any webhook.
Per site
Each site has its own thresholds and its own alert destinations.
Fix
Remote control
Desktop, terminal and files on Windows; console and files on Linux, through a per-device share link.
Shell in the browser
PowerShell, cmd or bash on the machine, from the device page.
Scripts
A script library (PowerShell, cmd, bash, sh) run on one machine or many at once, with live results per machine.
Services
Start, stop, restart or change the startup type of services and containers with a click.
Windows patching
Patch policies with schedules (for example, N days after Patch Tuesday), per update type install, defer, approve or never, blocked KBs and restart options.
Run your business
Sites and groups
Each site (a customer or a location) gets its own enrollment key, settings, groups and users. A site switcher keeps you working in one site at a time, with health per site on the Sites overview.
Techs and site users
Admins see everything; other users see only the sites you give them.
Single sign-on
Sign in with Microsoft Entra ID, Okta, Google or any OpenID Connect provider.
Your own branding
Your company name, logo and colour on the RMM and on the remote-support agent your clients see (add-on).
Run it yourself
Install the server on Windows or Linux (Docker: coming soon). It brings its own database and remote-control server, on one machine. Agents install with a single command or a one-file installer with the site's key built in. See Getting started.
Or let us host it
Add Hosted by LiveIT and we run the server for you: no server to install, patch or back up. You just add techs and enroll machines.
$29 a month for 5 techs. Unlimited devices.
Extra techs $7.49 a month each. Add your own branding or LiveIT hosting when you want them.